Ecommerce Software Guide
This guide is intended to help new users to configure a basic online
store. Please follow this guide step by step to quickly and easily have
your web store created and accepting orders. This guide covers only the basics.
For more detailed information or extra help on any of the configuration tasks
below please read the
official osCommerce documentation. If you notice any features/options mentioned in
the that are not displayed in your online store
administration tool please don't worry. We have disabled certain features
for security reasons or because you will not need to change the default settings for them.
Additional Ecommerce Software Administration Documentation, Tutorials and Support Groups:
Ecommerce Software Common Problems:
- Depending on when you opened your store, you may notice some categories, products and manufacturers already in your new store.
This is only sample data to show you what you can do with your online store.
Once you are familiar with the catalog system, please feel free to delete this sample data.
In fact, it is very important to remove this sample data before you start advertising your new store.
If you do not already have an account with either PayPal
then click on
the icon below to open a business account which will allow you to
easily and security accept online credit card payments from your
customer. Business account registration is free and you will pay only a
small per transaction processing free.
Click on the Free Sign Up
the left hand menu and complete
the form to request your online store. You will get a confirmation
message through email. Once you click on the link in that message your
store will be activated and ready for use.
Use the Customize
and fill in some basic
information about your store. Then use the Page
to easily create four basic web pages you will need for you site. Try
to use colors and fonts that match those of your newly created store.
You can preview your store at any time by clicking on the Preview
link in the Control Panel
Use the Administration
to complete customizing your store and to
add your product inventory and specify which payments methods to
accept. Please following the steps below to get your store up and
- Start the Administration
Tool by clicking on the Admin
link in the Control
- Click on My Store under Configuration.
- Complete all the fields with the correct information. To edit a
field click on the field name and then click on the edit link at the right of the page and
enter the new value. For email from
is recommend to enter the address in the format "Your name <address>". For
example if you name is Jon Doe
and your email address is firstname.lastname@example.org
then you should enter "Jon Doe <email@example.com>".
- Click on
- Complete all the fields with the correct information.
- Click on Localization/Taxes
then click on Tax Zones in the
left hand column.
- You will notice a zone named Florida. This is part of the sample
data and can be deleted. You need to create a new zone for each
geographic group of users that will be charged the same tax rate. For
example, if users in your state pay 7% tax and users outside your
state but inside the US pay 3% tax and users outside the US pay no tax
then you will need to create three tax zones; one for each group of
users. After you create a tax zone, you need to click on the zone name
and then click on the insert button to specify the country and state
that the tax zone applies to.
- Next click on Tax Rate
and click on the new tax rate
button to create a new tax rate for each of your tax zones. You can
create multiple tax rates per tax zone and then specify whether you
want them added or compounded together using the priority field. You
should create at least one tax rate per tax zone and select Taxable
goods as the tax class for that tax zone. This tax rate will be applied
to all products marked as "Taxable
Goods" being purchased by customer who are shipping the product
to an address in the tax zone associated with this tax rate.
- Click on Currencies
- Click on ManufacturersManufacturers URL field.
- Click on Catalog menu in the right hand
column of the page.
CDROM Drives, Graphics Cards, etc...). Clicking on the
Graphics Cards subcategory shows that
this subcategory contains two products (Matrox G200 MMS and Matrox G400
32MB). We recommend you keep exploring the sample to data to get a good
grasp of how the catalog system works since you will need to use it to
input, maintain and update the products you will be selling. under the
- Click on
- Products Price (Net): field and the
gross price (one that includes all applicable taxes) will automatically
be calculated based on the tax zone and tax rate information you
entered in sub-steps 6-8 of step 4 of this guide. You can click on the preview button at any time to see
how your product will look.
- Repeat steps 11 to 14 to create as many categories/sub-categories
and products as you need.
- Click on Localization
then click on Orders Status in the
left hand column.
- You will notice a Pending
order status has already been created. This
is the status the order will be placed in right after the customer has
successfully completed the order process and you have received an order confirmation
email. You will want to add a couple of new order statuses depending on your
order fulfillment model. For example, if you confirm the order after you receive it
then you should have a state called Confirmed.
If after confirming the order you
ship it then you should also have a state called Shipped
and so on. Having detailed order statuses allows both you and your customers to easily
track the status of orders as they are processed and shipped.
then on Banner Manager in the
right hand column. Click on the new
banner button and then fill out the form. You will need to have
a banner image created. We recommend creating an image whose size if
400 pixels wide and 40 pixels high and choosing colors that match
existing store colors. For Banner
Group you can enter any name you want. Banner URL is the page the user is
directed to when they click on your banner and this should be your
store address. When you are done completing the form click on the insert to add the banner and then
you can preview how it will look on your store by clicking on the Online Catalog link at the top right
hand corner of the page. Try experimenting with different banner images
until you find one that works well with your online store.
- The next step is configure how you will accept payment. This step
assumes that you have already signed up for a PayPal merchant account.
If not, please go back to Step 1
and sign up for an account before preceding with this steps.
- Click on
- Selected Currency.
- You can leave Payment Zone
as none since you probably want to use PayPal regardless of where your
customer is located.
- You can leave Order Status
and Sort order of display as the default values.
- The final step is to configure how much you will charge for
shipping. First you need install the correct shipping module depending
on if you intend to charge a flat rate for shipping or charge per
item/weight/price. Once you have enabled the correct shipping module
you can configure it and apply it certain zones and tax classes as
appropriate. Feel free to experiment with this option. Of course to
make your life simpler you can include the shipping cost in the price
and offer "free" shipping to
all your customers.